Shipping Policy

Shipping Policy

This Shipping Policy ("Policy") outlines the terms and conditions governing the shipment and delivery of products sold by Sweeping Edge LLC ("Sweeping Edge," "we," "us," or "our") to customers ("Customers," "you," or "your"). By purchasing our products or using our services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Policy. If you do not agree with any part of this Policy, you should not purchase our products or use our services.

1. Order Processing

1.1 Processing Time: We strive to process and ship orders as quickly as possible. Orders are typically processed within 15 business days, excluding weekends and public holidays. However, processing times may vary depending on product availability, order volume, or other unforeseen circumstances. We will make reasonable efforts to keep you informed of any delays or issues with your order.

1.2 Order Verification: In certain cases, we may need to verify your order or request additional information before processing and shipping it. This may include verifying your payment details, shipping address, or complying with applicable laws and regulations. We appreciate your cooperation in providing the requested information promptly to avoid delays.

1. Shipping Methods and Fees

2.1 Shipping Options: We offer various shipping methods to deliver your order, which may include standard shipping, expedited shipping, or other available options. The available shipping methods will be presented or picked for you during the checkout process, along with the associated fees and estimated delivery times if available.

2.2 Shipping Restrictions: Please note that certain shipping restrictions may apply to our products, depending on your location and local laws. It is your responsibility to ensure that you comply with all relevant laws and regulations regarding the purchase, possession, and importation of knives in your jurisdiction. We reserve the right to cancel or modify your order if it violates any shipping restrictions or legal requirements.

2.3 Shipping Fees: Shipping fees are calculated based on various factors, including the shipping method chosen, the destination address, and the weight and dimensions of the package. The applicable shipping fees will be displayed during the checkout process, and you agree to pay the specified amount for shipping and handling.

1. Delivery

3.1 Delivery Timeframes: The estimated delivery timeframes provided during the checkout process are approximate and are based on standard shipping conditions. While we make every effort to deliver your order within the estimated timeframe, we cannot guarantee specific delivery dates or times. Unforeseen circumstances such as weather conditions, customs delays, or other external factors may affect the delivery schedule.

3.2 Tracking Information: Once your order is shipped, we will provide you with tracking information, if available, to monitor the progress of your delivery. You can use the provided tracking number to track your package through the designated shipping carrier's website or customer service.

3.3 Delivery Address: It is your responsibility to ensure that the shipping address provided during the checkout process is accurate and complete. We will not be responsible for any delays or losses resulting from incorrect or incomplete address information provided by you. If you need to make changes to the delivery address after placing your order, please contact us as soon as possible, and we will make reasonable efforts to accommodate your request.

1. International Shipping

4.1 Import Duties and Taxes: For international orders, you are responsible for any customs duties, taxes, or other import fees imposed by your country's customs authorities. These charges are separate from the product price and shipping fees and are solely your responsibility. We recommend that you contact your local customs office for more information about applicable duties and taxes before placing an international order.

4.2 Customs Delays: International shipments may be subject to customs clearance procedures, which can cause delays beyond our control. We are not responsible for any delays,